Privacy Policy

1. Introduction

Welcome to Tecebay.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our camera and photography equipment rental services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Billing and payment information
• Government-issued identification for equipment rental verification
• Rental history and preferences
• Communication records between you and our team

3. How We Use Your Information

We use the collected information for:

• Processing and managing equipment rentals
• Verifying identity and preventing fraud
• Improving our services and user experience
• Sending service-related communications
• Marketing communications (with your consent)
• Compliance with legal obligations

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection

5. Your Rights Under GDPR

As per the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Personalize your experience
• Improve our services

7. Third-Party Services

We may use third-party service providers to facilitate our services, including:

• Payment processing
• Analytics services
• Customer support tools
• Marketing and advertising platforms

These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When we no longer need to use your information, we will securely delete or anonymize it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Policy.

10. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract when providing our rental services
• Legal obligations for compliance with laws and regulations
• Legitimate interests in improving and maintaining our services
• Your consent for specific processing activities